Error message in contour, can't print

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GSJ_NZ
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Joined:Tue Oct 13, 2015 4:15 am
Error message in contour, can't print

Postby GSJ_NZ » Thu Feb 23, 2017 11:40 pm

I've updated Contour to 1.4.5 this morning and I keep getting this error message during or just after the final slicing process, before the print starts. I’ve restarted, checked everything I can think of (cables, Windows updates, graphics card) anyone got any suggestions?
Thanks
Gary
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Contour error.jpg
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mongerdesigns
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Re: Error message in contour, can't print

Postby mongerdesigns » Thu Feb 23, 2017 11:56 pm

That is a beta version, so there will be glitches time to time. Please send us the log file so we can diagnose it.

You can get to it by opening contour, Edit, Open Profiles Folder, then go back up one directory and email me the SolusContour.log file.

Beta versions give you early access to new features, improvements, etc., but if you want stable printing without error, I suggest sticking with the stable releases. The current one is v1.4

Thanks.
Monger Designs a.k.a. Monger
http://www.mongerdesigns.com

Junction3d - Official US Distributor for the SOLUS 3D PRINTER
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GSJ_NZ
Novice
Posts:33
Joined:Tue Oct 13, 2015 4:15 am

Re: Error message in contour, can't print

Postby GSJ_NZ » Fri Feb 24, 2017 1:55 am

Thanks Monger, I’ve emailed you the file.
I realise they’re Beta versions, I don’t mind the occasional glitch and for me there have been very few.

I’m sure I’m missing something obvious, but how do I roll back that update?! I can’t seem to uninstall it, roll back, or find a link to that build number you mentioned.

Gary
GSJ_NZ
Novice
Posts:33
Joined:Tue Oct 13, 2015 4:15 am

Re: Error message in contour, can't print

Postby GSJ_NZ » Fri Feb 24, 2017 10:29 pm

Thanks Mark and Emil for the quick response.
I've reinstalled 1.4 and it's working great.
Cheers
Gary.

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