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We were robbed...

Posted: Tue May 16, 2017 7:47 pm
by Cassio
(If this isn't allowed, please delete)

Hey all,

Last Sunday my store was burglarized. The burglars took almost all of my inventory, as well as the laptop that was being used at my 3d printing station. I don't know why, but we can only assume that it was because they thought that's where the camera recordings were being stored. Insurance is playing games, saying that we aren't covered and the alarm company isn't taking credit for their system not sending out a ping when the alarm was cut. Anyway, I'm only telling you all this because we're hurting and before I run out and buy a new laptop to print with, I was wondering if anyone here had one that they're not using. I'm not asking for a handout or anything, just a little help from this good community. I'd be willing to pay. I totally understand if you can't.

Thank you,
Josh


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Re: We were robbed...

Posted: Wed May 17, 2017 2:21 am
by Jewelermdt
Bummer Dude. Make sure the new system has cell phone backup. I was broken into 2 years ago. Alarm system didn't pick him up until the fourth case he broke set off the glass break sensor. No other sensor pick up his movement. Call ADT to come check out the system. Guy said everything was working fine. REALLY Do you not see this mess. Fired their asses. I now have double of everything.

Re: We were robbed...

Posted: Wed May 17, 2017 3:07 am
by lklutts
Craig, call me. Got one you can have. Len

Re: We were robbed...

Posted: Sat May 20, 2017 3:15 pm
by Cassio
Jewelermdt wrote:Bummer Dude. Make sure the new system has cell phone backup. I was broken into 2 years ago. Alarm system didn't pick him up until the fourth case he broke set off the glass break sensor. No other sensor pick up his movement. Call ADT to come check out the system. Guy said everything was working fine. REALLY Do you not see this mess. Fired their asses. I now have double of everything.


Sorry to hear that. We're going through that right now. Probably gonna have everything be redundant.

Re: We were robbed...

Posted: Sat May 20, 2017 6:48 pm
by M-Williams
Out of curiosity . is Your safe a TRTL rated. Thanks Marc.

Re: We were robbed...

Posted: Tue Nov 28, 2017 5:32 pm
by SWDesign
Oh, I'm so sorry that happened to you. Just saw this post. I hope everything is resolved with the insurance and alarm by now. The photos are very disturbing.

Re: We were robbed...

Posted: Sun Dec 10, 2017 8:27 pm
by JesseTaylor
Really sorry this happened, it's every jewelers nightmare. Hope you can get going again soon.