Timeout when turning projector on

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Ben @ Mastercrafted
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Timeout when turning projector on

Postby Ben @ Mastercrafted » Mon Jan 14, 2019 3:08 pm

Whenever I leave it to Contour to turn on the projector (Vivitek), it doesn't wait long enough and gives me an error message. I then get an error message every time I try until I close and reopen the software. Are there any plans to fix this?
Version is 2.1.17 Beta, and I'm currently updating to 2.1.18, but this has been present since I purchased the printer.
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mongerdesigns
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Re: Timeout when turning projector on

Postby mongerdesigns » Mon Jan 14, 2019 6:03 pm

Turn on the projector first by pressing the power on the projector. Sometimes windows needs time to register there is a projector and to detect it.
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Ben @ Mastercrafted
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Re: Timeout when turning projector on

Postby Ben @ Mastercrafted » Mon Jan 14, 2019 6:05 pm

Yes, I do that every time, unless I forget. Today I forgot, so thought it would be worth asking. The timeout is understandable, but the need for a restart following it baffles me.
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mongerdesigns
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Re: Timeout when turning projector on

Postby mongerdesigns » Mon Jan 14, 2019 7:51 pm

I'll pass that on to the development team.
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Ben @ Mastercrafted
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Re: Timeout when turning projector on

Postby Ben @ Mastercrafted » Fri Jan 18, 2019 1:57 pm

Thanks. I can provide a screenshot if necessary, but the pop-up dialog is as follows:
operation failed
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Mikkopee
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Re: Timeout when turning projector on

Postby Mikkopee » Fri Jan 18, 2019 3:58 pm

Same here. I just turn on my projector few minutes before opening Contour. And Vivitec here too.
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Jewelermdt
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Re: Timeout when turning projector on

Postby Jewelermdt » Sat Jan 19, 2019 4:53 am

Do you get that when going to print after setting supports up? I get that same as you. If I cancel the print and get back to support window then start print again, it does fine. Only on rare occasion do I need to restart contour.

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