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Error Messages

Posted: Thu Jan 04, 2018 4:52 pm
by Just Bob
Printed great last night. Projector shut off as planned. Tried to print another model this am. Didn't turn off or restart Contour.
Set up model in Contour....when I selected Print Wizard

Got this message.

Printing failed. Detected 1 USB serial port, but no Solus DLP controller among them.

Checked all connections, power, restarted computer 3 times.

THEN got this error

Printing failed Access denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Suggestions?

Just Bob

Re: Error Messages

Posted: Thu Jan 04, 2018 6:15 pm
by Archerm
Bob turn everything off and try it again.

Re: Error Messages

Posted: Thu Jan 04, 2018 8:01 pm
by Just Bob
Archerm wrote:Bob turn everything off and try it again.



SO Mark, you got the inside scoop or something??? hahaha

I must have restarted 6 times!!

Maybe 7 is the charm!

AND when I was trying to login on the Solus computer to get the newest update for Contour ( I KEEP it off the internet on purpose...good ol' Windows updates and all) WINDOWS caught me and took over! About an hour update!!

ANYWAY...it went past the Error messages. Go figure.


What did you know???

Just Bob

Re: Error Messages

Posted: Thu Jan 04, 2018 8:22 pm
by mongerdesigns
Make sure to check your Full Rgb settings after the windows update.

Re: Error Messages

Posted: Fri Jan 05, 2018 1:36 pm
by Just Bob
Will do!

I did a print just after it started working....came out GREAT!

Re: Error Messages

Posted: Fri Jan 05, 2018 6:41 pm
by Just Bob
Well, it's doing it again.

Printed last night. NOT CONNECTED to internet. Projector shut off as planned

Print was great.
turned on projector
Tried to print another item

SAME ERROR messages. Restarted computer, still error messages.

Suggestions?

THANKS!
Just Bob

Re: Error Messages

Posted: Fri Jan 05, 2018 7:32 pm
by mongerdesigns
Sounds like a USB issue. Try changing the cable and the USB port.

Re: Error Messages

Posted: Fri Jan 05, 2018 7:36 pm
by Just Bob
I'll give it a go.

Stay tuned.

Re: Error Messages

Posted: Fri Jan 05, 2018 9:11 pm
by Just Bob
Changed the usb port. Only have one cable for SOLUS DLP controller. ASSUMING that's the silver cable that shuts off the projector when finished/??

It's not recognizing the USB for the DLP controller

Re: Error Messages

Posted: Fri Jan 05, 2018 10:05 pm
by mongerdesigns
No. That is the main usb cable.