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manually made supports disappeared, why?

Posted: Thu May 31, 2018 12:55 pm
by naoto
i made somesupports manually.
and go print.

but, slice data looks something wrong.

part of straight support is ok, but
tilting part disappeared.

why?
does some one know this trouble?

fig2.jpg
slice view

fig3.jpg
supports
fig3.jpg (82.12KiB)Viewed 18661 times


center 4 objects are ok.
but also, supports i added manually are disappeared.
automatic supports can get print.
fig4.jpg

Re: manually made supports disappeared, why?

Posted: Fri Jun 01, 2018 2:22 pm
by reify
I've seen this bug before and it was due to the touch point diameter being larger than the stem diameter. What sizes are you using?

Re: manually made supports disappeared, why?

Posted: Fri Jun 01, 2018 3:14 pm
by naoto
i'll check later and reply again.

I might make maximum thickness.
because i'm afraid of failed printing.

Re: manually made supports disappeared, why?

Posted: Sat Jun 02, 2018 5:27 am
by Chalamba
reify wrote:I've seen this bug before and it was due to the touch point diameter being larger than the stem diameter. What sizes are you using?


Hi, i recently noticed the exact same problem, very annoying. It there a solution for it?

Re: manually made supports disappeared, why?

Posted: Sun Jun 03, 2018 2:12 am
by Jewelermdt
As Mark said. Increase the size of you touch points. I had been trying to print a pendant. It failed 5 times till I read what Mark posted. Change to larger size and it printed perfect. Guess it depends on what your model.
If you change the size after you auto added supports, your manual one wont update.

Re: manually made supports disappeared, why?

Posted: Sun Jun 03, 2018 3:15 pm
by rsaldivar
with sper tips or without ? , those look like without

Re: manually made supports disappeared, why?

Posted: Mon Jun 04, 2018 12:24 pm
by naoto
Hi mark,

I check my data, but I can't find problems.
I make supports on desktop PC, and move to laptop via LAN.
open the file then, always SUPPORTS settings are gone.
In my case, problem seems to be here.

so I clear the supports, and make new AUTO SUPPORTS with correct settings below.
I choose Pointsize=1, then Supports must be over1.5, as Mark said is true.
Slice data is correct.

but
* Point=1 Support=1.2 is failed. Its gonna be bad slice data.
* > If you change the size after you auto added supports, your manual one wont update.
I will note and care this settings next time.

Thanks, Mark and Masters.

01.jpg

Re: manually made supports disappeared, why?

Posted: Tue Jun 05, 2018 2:11 am
by Jewelermdt
Did you save the file from your Desktop as a SCENE file Are you running the same Version Number of Contour on both computers?

Re: manually made supports disappeared, why?

Posted: Tue Jun 05, 2018 4:09 am
by mongerdesigns
Update to the latest beta and redo the supports. Should be fine.

Re: manually made supports disappeared, why?

Posted: Thu Jun 07, 2018 3:35 am
by naoto
I'll check next time.
Thank you guys so much.

naoto